Coordination in Open Collaboration Communities

Speaker:  Dipankar Dasgupta – Memphis, TN, United States
Topic(s):  Human Computer Interaction

Abstract

Open collaboration communities produce highly complex work yet lack many of the coordination mechanisms that exist in more traditional organizations. This study examines an open source software community ? where contribution and participation is open, self-managed, and enabled through online platforms Ð to gain a better understanding of how members organize the sequence and timing of their interdependent activities. We found that members engaged in activities that leveraged transparency, visible information about artifacts, actions and interactions, in their work environment. Two particular functions of transparency enabled coordination. Informational practices played a key role in how developers formed, monitored, and managed dependencies among software projects. Audience practices allowed members to leverage the amorphous and dynamic community for contributions and feedback, and motivated developers to craft their code to make it legible to this audience. By showing how transparency influences coordination, this research challenges previous conceptions of coordination for complex, collaborative work.

About this Lecture

Number of Slides:  30
Duration:  45 minutes
Languages Available:  English
Last Updated: 

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