Understanding User Experience: Key Concepts and Dimensions

Speaker:  Regina Bernhaupt – France
Topic(s):  Human Computer Interaction

Abstract

Taking into account user experience (UX) for the design and development of interactive systems is becoming more and more important. While the scientific community provides a variety of definitions, descriptions and concepts, industry still uses the terms user experience and usability interchangeably. This lecture explains the difference between usability and user experience and revisits definitions of UX. Based on the decomposition of UX in different schools and approaches (e.g. emotion and affect, beyond the instrumental or being experiental) and some examples, a set of important UX dimensions is presented including aesthetics, emotion, meaning and value, social connectedness, identification. This set of dimensions is extended by concepts that come from the development of games including flow, playability and immersion. The lecture concludes with an example on how contextual influences can change UX over time and what types of contexts we have to consider when designing and developing in an UX oriented way.

About this Lecture

Number of Slides:  40
Duration:  60 minutes
Languages Available:  English, German
Last Updated: 

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