Introduction to Computer Supported Cooperated Work (CSCW) and Human-AI-Collaboration

Speaker:  Dakuo Wang – Cambridge, MA, United States
Topic(s):  Human Computer Interaction


Collaboration is an essential activity in all kinds of work, and it is not easy. That is why Human Computer Interaction (HCI) researchers from both academia (e.g., CMU, Stanford, UMichigan, and UCI) and industry (e.g., PARC, MSR, and IBM Research) have spent decades of efforts in designing computer systems to support it. Many of these yesterday’s research systems (e.g., Email, video-conferencing, and word-processors) have come out of laboratories and become today’s commercial products in the real world. Thus, researchers have shifted their research efforts to focus more on exploring users’ experiences in the wild, and that exhibits new opportunities as well as challenges. In this session, I will give a brief overview of the 40 years CSCW history and key topics.

Besides studying today’s computer-supported collaborations in the wild, I am also interested in studying near future’s collaborations. Given the recent advance of Artificial Intelligent (AI) techniques, my colleagues and I at IBM Research started to investigate how to design AI-empower computer systems to support future collaborations. We envision that there is a possible future that humans and agents will collaborate with each other to accomplish tasks, such as doctors make decisions with AI help. In the second part of this talk, I will present some ongoing research work that we have done at IBM Research in designing and developing systems that aims to work together with humans in future’s collaborations.

About this Lecture

Number of Slides:  7
Duration:  60 minutes
Languages Available:  Chinese (Simplified), English
Last Updated: 

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