Drowning in Email? Practical Tips from Research on How to Better Manage Your Inbox.

Speaker:  Duncan P Brumby – London, United Kingdom
Topic(s):  Human Computer Interaction


We are all utterly overwhelmed by the volume of email that we receive every single day. I will talk about our research on how people manage digital communications over email and offer practical insights based on this research for how to reclaim control of your inbox.  
To better understand how we prioritize unread emails, we conducted a field experiment in which we sent people a lot of email: 360 messages over 3 weeks. We then paid them to respond to it (if they could keep up). Like in the real-world, not every email was the same. Some paid out more $$$s for a response, some demanded a rapid response, while some were easier to compose. So, which would you prioritize? The most important, the most urgent, or the easiest? How might these features interact with one another to affect responses? I’ll tell you what we found during the talk. 

About this Lecture

Number of Slides:  40
Duration:  50 minutes
Languages Available:  English
Last Updated: 

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