How Do Interruptions Affect Productivity?

Speaker:  Duncan P Brumby – London, United Kingdom
Topic(s):  Human Computer Interaction

Abstract

Work is frequently interrupted. What is known about how interruptions affect productivity? This important question has been studied using a variety of research methods, from controlled experiments designed to learn about the effect of interruptions on task performance, to analytical cognitive models that explain what makes an interruption disruptive, to in-situ observational studies that document the kinds of interruptions people experience in their actual workplaces. In this talk, I will review research on interruptions that has used these three research methods. I will talk about what the methods entail, and what insights it has given on how interruptions affect productivity.

About this Lecture

Number of Slides:  50
Duration:  50 minutes
Languages Available:  English
Last Updated: 

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